TERMS OF SERVICE

Terms and Conditions:

  1. Booking and Payment: All coaching sessions must be booked in advance through our website, by phone or by email. Payment must be made at the time of booking, and we accept payment via credit card or online payment gateway. Bookings are not considered confirmed until payment has been received.

  2. Cancellation Policy: We understand that schedules can change, so we offer flexible cancellation policies. We ask that you provide at least 24 hours' notice if you need to cancel a session. If you cancel a session with less than 24 hours' notice, we reserve the right to charge you for the full session fee.

  3. Refund Policy: We do not offer refunds for coaching sessions that have already taken place. If you need to cancel a session, we can offer you a credit towards a future session, subject to availability.

  4. Rescheduling Policy: We understand that sometimes things come up, and you may need to reschedule a coaching session. We allow one rescheduling request per session, provided that you give us at least 24 hours' notice. If you need to reschedule more than once or with less than 24 hours' notice, we reserve the right to charge you for the full session fee.

  5. Weather Policy: We run our coaching sessions outdoors, so we are subject to weather conditions. We will make every effort to run coaching sessions as scheduled, but we reserve the right to cancel or reschedule a session due to inclement weather. In the event of a weather-related cancellation, we will offer you a credit towards a future session.

  6. Location Policy
    As the fields we utilise are council-run, there may be closures of said fields which is out of our control. If the fields are closed for a scheduled session, we reserve the right to reschedule to a time suitable with the client. The client is not eligible for a refund if the fields are closed.

  7. Code of Conduct: We expect all participants in our coaching sessions to conduct themselves in a respectful and appropriate manner. Any behaviour that is deemed inappropriate or disruptive to the coaching session will not be tolerated, and we reserve the right to terminate the session without a refund.

By booking a coaching session with us, you agree to the above terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.